CallTrackingMetrics (CTM)
Comms/Voice · Marketing/Analytics
CallTrackingMetrics (CTM) is a call tracking, attribution and contact center platform used by dealerships, with a REST API and an official CTM-hosted MCP server.
Does CallTrackingMetrics (CTM) have an MCP server? Yes. CallTrackingMetrics (CTM) has a public MCP server at https://api.calltrackingmetrics.com/mcp/v1, so AI assistants like ChatGPT and Claude can connect to it directly.
Integration surface
- Public API
- Yesdocs ↗
- Access model
- public
- Auth
- API key
- MCP server
- Yeslink ↗
- Capabilities
- Marketing & Analytics:readspec domain →docs ↗
- Leads & CRM:readspec domain →docs ↗
Spec alignment
- Data coverage
- unknown
- Data export
- unknown
- Access fees
- unknown
- Dealer can revoke
- unknown
- Webhooks
- unknown
- Conformance
- Not assessed
- Spec version
- unknown
- Domain verified
- No, domain ownership not verified
- Certified
- No, the certification mark requires domain verification
Provenance & trust
- Source
- indexed from public docs
- Last verified
- 2026-10-30
- Contributor
- AutomotiveMCP
Notes
CTM hosts an official MCP server at api.calltrackingmetrics.com/mcp/v1 that connects Claude, ChatGPT and other AI assistants to a CTM account for call tracking, attribution and account data. Sign-in is OAuth with your CTM login and account-specific credentials that can be rotated or revoked from the CTM account; the server's published scopes are profile, reports, activity and manage. Access stays tied to the connected CTM user. The integration page is ctm.com/solutions/integrations/mcp. CTM is a CallRail peer for dealer call tracking.
Common questions
- Does CallTrackingMetrics (CTM) have an MCP server?
- Yes. CallTrackingMetrics (CTM) has a public MCP server at https://api.calltrackingmetrics.com/mcp/v1, so AI assistants like ChatGPT and Claude can connect to it directly.
- Does CallTrackingMetrics (CTM) have an API?
- Yes. CallTrackingMetrics (CTM) has a documented API. The documentation is public. Documentation: https://www.ctm.com/solutions/developers/.
- What can an AI agent do with CallTrackingMetrics (CTM)?
- From its public documentation, an agent can read marketing & analytics and read leads & crm. Each capability on this page links to the document that shows it.
- How do I connect CallTrackingMetrics (CTM) to ChatGPT or Claude?
- Add https://api.calltrackingmetrics.com/mcp/v1 as a custom connector in ChatGPT or Claude, or with "claude mcp add" in Claude Code, then sign in with your CallTrackingMetrics (CTM) account if it asks. What the agent can see follows your own CallTrackingMetrics (CTM) permissions.
Discussion
Compare notes on integrating CallTrackingMetrics (CTM), share patterns, gotchas, and questions about its API and MCP server with people doing the same work.
Questions and answers are public, so the next person benefits too.
Listing reflects publicly available integration information. It does not imply endorsement, membership, or certification by the Council.